HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
Skills/Experience:
1. Mastery in Microsoft 365 Admin Centre and Microsoft 365 SharePoint (5+ Years).
2
the progress and outcome of high-impact support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitoring Systems
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position qualification.
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
vendors for seamless integration
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
collaborators. Who are we looking for? We are calling out all Business Intelligence Analysts who are
support experience Experience with Microsoft365 Admin Centre, Google Workspace Admin, MS Exchange highly preferred