Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
successful candidate will be responsible for: Ensuring call schedules are carefully structured, moderated and company brand through various customer and market centred campaigns. Completing active supplier reviews to is available in the right market/distribution centres. Forecasting, managing and reporting on personal
processes for a world-class sales force, by optimising call schedules and the CRM system.
Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to the diagram answering of all incoming emails & sales phone calls Phoning up new leads to do a needs analysis with customers with product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us
Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to the diagram answering of all incoming emails & sales phone calls Phoning up new leads to do a needs analysis with customers with product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us
standards are adhered to when dealing with customer calls and correspondence. Update customer details and Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements (SLA's). Must
standards are adhered to when dealing with customer calls and correspondence. Update customer details and Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements (SLA's). Must
SALES
Ideally someone who can both do some sales/customer call as well as do basic vacuum pump repairs.
Ideally
part of the sales process.
with identifying new sales opportunities through calls and emails, leveraging a deep understanding of customer opportunities.