OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
EMPLOYMENT AVAILABLE Title: Fitment Centre Manager (Glass & Auto Fitment Centres) Area: Ladysmith Industry: Industry: Glass & Auto Fitment Centres Ref No.: TRG 2080 Salary: Market related TGP R450 000 – R650 000 PA for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards customer service through timeous communication, one call resolution and effective scheduling. Enforce and
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
process
Call qualifying tenants and advise that their application has been approved
Call non- qualifying
/>Implementing credit control procedures through:
- Calling of tenants who have not paid by the 6th of each
with maintenance complaints
Log maintenance calls and or walk in queries
Use the property management
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls Assist with the preparation