or incidents, including gathering evidence, interviewing witnesses, and writing detailed reports. Monitor incidents. Conduct regular security audits and risk assessments to identify potential threats and recommend solutions
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
requirements.
regulatory requirements. Oversees the identification, assessment and management of information security risks security regulations, laws, and industry standards. Assesses and selects appropriate security technologies manages internal and external security audits and assessments. Provides guidance and leadership to the information management, business risk management, IT risk assessment and management, IT continuity management, IT
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
Skills/Experience:
1. Mastery in Microsoft 365 Admin Centre and Microsoft 365 SharePoint (5+ Years).
2
of key communications. Assess the change impact Conduct impact analyses, assess change readiness, and performance areas Complete change management assessments Identify, analyse and prepare risk mitigation
successful completion of the project. Identifying and assessing risks within a project and have contingency plans
the progress and outcome of high-impact support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitoring Systems
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position qualification.