The Revenue Collection Officer plays a crucial role in ensuring the company collects revenue effectively analysis for allocated debtors. Perform debt collection functions on allocated debtors to minimize outstanding
Duties and Responsibilities: Collections (End-to End Process): Collections on outstanding accounts as per aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly daily/weekly/monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D) Ensure Time) Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts. Administration/Customer query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
Duties and Responsibilities: Collections (End-to End Process): Collections on outstanding accounts as per aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly daily/weekly/monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D) Ensure Time) Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts. Administration/Customer query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
Duties and Responsibilities: Collections (End-to End Process): Collections on outstanding accounts as per aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly daily/weekly/monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D) Ensure Time) Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts. Administration/Customer query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administration Characteristics: Excellent Interpersonal skills Calm and Collected under pressured circumstances. Analytical Abilities questions, to make the right diagnoses so that the call can be logged correctly. Email updated CV's to thembieqplus
of the role is to allocate, monitor and manage calls received for support and ensure completion of the the service within the clients SLA. Updating the call logging system. Scheduling and following up with managing calls. Updating the daily, weekly and monthly dashboard. Compling a breakdown of calls to the the team or when requested. Escalating calls to management. 6 months to 1 year experience with an IT admin
up-to-date partner data and oversee commissions collection related to mini apps. The temporary contractor and overseeing the collection of payments related to mini apps. Payments Collection and chasing up partners
overseeing the collection of payments related to mini apps.
Process FIT) Ensures that the required data collection sheets are filled out (master data & customizing) mappings. Ensure that authorisation topics are collected and addressed to the right colleagues. Support UAT planning, FT specific cut over activities collection & migration and supports coordination during
Answering of the telephone and transferring of calls, taking of messages and relaying messages via email relevant staff members of their arrivals. Ensure collections are packed and ready for the client with the