looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
• Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience
school priorities. Database Collection Meet monthly targets for collecting school databases to expand expand our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to meet ensuring payment is completed. Conduct regular calling campaigns to convert interviews into applications Reporting Maintain accurate daily reports, including call reports and interview booking trackers and the Student
school priorities. Database Collection Meet monthly targets for collecting school databases to expand expand our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to meet ensuring payment is completed. Conduct regular calling campaigns to convert interviews into applications Reporting Maintain accurate daily reports, including call reports and interview booking trackers and the Student
school priorities. Database Collection Meet monthly targets for collecting school databases to expand expand our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to meet ensuring payment is completed. Conduct regular calling campaigns to convert interviews into applications Reporting Maintain accurate daily reports, including call reports and interview booking trackers and the Student
orders and up selling on all incoming and outgoing calls Liaise daily with the external sales team and update Processing of relevant orders, delivery notes / collection notes, back orders, ETA's, and feedback communication
orders and up selling on all incoming and outgoing calls Liaise daily with the external sales team and update Processing of relevant orders, delivery notes / collection notes, back orders, ETA's, and feedback communication
the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details
the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details