Call Centre Job At Mbd Jobs in Johannesburg

It Service Desk Analyst Johannesburg

 Talenco Recruitment Specialists

Johannesburg

OS and software related issues Competent in call centre management tools Matric National Diploma: Information

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Senior Sql Developer Randburg

 One-click Recruitment Pty Ltd

Randburg

operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and

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Administrator Support Jhb - Northern Suburbs

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

North Johannesburg

application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively

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Business Analyst City Of Johannesburg Metropolitan Municipality

 Levelup Ltd

South Africa

leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.

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Distribution Planner / Junior Consultant Market Related

 Vsc Solutions

South Africa

a professional manner To provide support to call centre queries relating to the relevant software Ad

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Distribution Planner Johannesburg

 Vsc Solutions

South Africa

a professional manner To provide support to call centre queries relating to the relevant software Ad

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Help Desk Support Randburg

 Humankind Group

Randburg

experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers

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Facilities Technician Sandton

 Headhunters

Sandton

application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist

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Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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   share this job on whatsapp