Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts regulations - Matric - Previous experience in a call center environment, preferably in legal collections
the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural received calls Use software / databases, relevant tools to ensure swift resolution of received calls. Adhere maintain Call Centre objectives, performance standards and policies. Oversee duties of Call Centre Employees Employees. Coach, train, motivate Call Centre Employees. Accurate time and attendance reports Housekeeping