Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
successful candidate will conduct outbound sales calls, present products and services effectively, and must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
successful candidate will conduct outbound sales calls, present products and services effectively, and must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
a conference room and a phone centre. Alinta Tech has a limited number of private investors. The company At our company, we're redefining the essence of life insurance through our commitment to values such Role: As a vital part of our team, you will: Conduct life insurance sales via telephone. Meet or exceed sales opportunity to be at the forefront of transforming the life insurance landscape, offering a chance to contribute Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term
a conference room and a phone centre. Alinta Tech has a limited number of private investors. The company At our company, we're redefining the essence of life insurance through our commitment to values such Role: As a vital part of our team, you will: Conduct life insurance sales via telephone. Meet or exceed sales opportunity to be at the forefront of transforming the life insurance landscape, offering a chance to contribute Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
consultants Anticipate escalation and take over calls when needed Provides communication and follow up