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Call Centre Management Jobs in Kwazulu Natal

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Germiston

 Goscor Group Of CompaniesSouth Africa

Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for High level of organizational skills and time management Needs to be able to work independently. Sober


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Service Helpdesk

 Goscor Group Of CompaniesSouth Africa

Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for High level of organizational skills and time management Needs to be able to work independently. Sober


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