Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in both English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in both English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of teams Contracted development plans for team members Matric / Grade 12 Relevant financial qualification and
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of teams Contracted development plans for team members Matric / Grade 12 Relevant financial qualification and
queries relating to all aspects of the student experience and for assisting in all administrative interventions Officer, Campus Deputy Head and/or Head: Student Experience and/or Deputy Head: Academic Operations during Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide
queries relating to all aspects of the student experience and for assisting in all administrative interventions Officer, Campus Deputy Head and/or Head: Student Experience and/or Deputy Head: Academic Operations during Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with tasks as and when required. Minimum Requirements: Matric Certificate with Mathematics Computer Literacy Literacy is essential (MS Office) label or packaging experience is essential. Excellent interpersonal and communication Exceptional Attention to detail Minimum 5 years' experience in a Sales environment. Internal and External
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with tasks as and when required. Minimum Requirements: Matric Certificate with Mathematics Computer Literacy Literacy is essential (MS Office) label or packaging experience is essential. Excellent interpersonal and communication Exceptional Attention to detail Minimum 5 years' experience in a Sales environment. Internal and External