Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)
for financial systems. If you're ready to take centre stage in their dynamic team, this is your moment
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
the company’s products inside out. They are often called upon to provide support to clients to be able to
Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
operations within their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous