with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 12
The contact centre service will support the channels below (and any support (both inbound and outbound).
the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical
the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical
Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 3 year contract The contact centre service will support the channels below (and any other new channels): Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support ). Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in
We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose standby work from time to time in the IT Service Centre Job related knowledge and skills Knowledge of Information and Experience Essential Matric / Grade 12 2/3 Years experience within an IT Service/Call Centre Desirable Desirable ITIL Foundation Retail experience IS or IT Diploma MCDST (A , ITIL, HDI) Competencies Deciding
software experience Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre
Certifications, experience in a similar role including 1st Line Support, Customer Service, Call Centre experience knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting / tracking
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels legislation pertaining of IDFC Knowledge and experience in financial planning and forcasting Knowledge governance (e.g., COBIT, ITIL, TOGAF). Experience: Minimum of 3 years experience in people management minimum of of 5 years practical experience in supporting large scale multi business applications
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract management. 2 years' Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential Essential. FIDIC, NEC3, JBCC and GCC2010 Contract experience – advantageous. Construction Site safety. Proficient
a professional manner To provide support to call centre queries relating to the relevant software Ad Industrial engineering degree Prior relevant work experience not required but would be of benefit to the candidate