The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of teams Contracted development plans for team members Matric / Grade 12 Relevant financial qualification and
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of teams Contracted development plans for team members Matric / Grade 12 Relevant financial qualification and
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan. support functions. Senior Certificate (Grade 12-Matric) compulsory. Parts OEM related courses and training
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” knowledge and performance level. Qualification: Matric Must have a minimum of a standard grade C aggregate personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” knowledge and performance level. Qualification: Matric Must have a minimum of a standard grade C aggregate personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
services and prompt query resolution. Grade 12/Matric equivalent. Qualification in Sales – distinct advantage experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
services and prompt query resolution. Grade 12/Matric equivalent. Qualification in Sales – distinct advantage experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
level. Able to interpret mathematical information without the aid of practical illustrations. Able to read teams to accomplish team goals. JOB REQUIREMENTS Matric Relevant tertiary qualification advantageous
level. Able to interpret mathematical information without the aid of practical illustrations. Able to read teams to accomplish team goals. JOB REQUIREMENTS Matric Relevant tertiary qualification advantageous