Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring recruitment metrics, such as time-to-fill, candidate quality, and diversity statistics, to track progress and experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
highly meticulous & solutions-driven Claims Assessor: Life is sought by a dynamic provider of cutting-edge must have 2-4 years' work experience as a Life Assessor is required with detailed knowledge relating to all relevant parties. Work on the queries on the Assessor 1 queue. Attend to ad hoc business partner queries deferred days and possible prescription. Work outbound call on vehicle claims in excess of 100 days old (will At least 2 - 4 years' work experience as a Life Assessor is required. Previous work experience in long
Prepare instructional materials Recruit technical trainers Teach new skills to employees Training follow
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
highly meticulous & solutions-driven Claims Assessor: Life is sought by a dynamic provider of cutting-edge must have 2-4 years' work experience as a Life Assessor is required with detailed knowledge relating to all relevant parties. Work on the queries on the Assessor 1 queue. Attend to ad hoc business partner queries deferred days and possible prescription. Work outbound call on vehicle claims in excess of 100 days old (will At least 2 - 4 years' work experience as a Life Assessor is required. Previous work experience in long
of the site's Quality function ensuring the products exceed customer expectations. Quality Assurance and monitoring and review of quality procedures. Conducting rigorous Quality Risk Assessments (QRA) and goods specifications. Conduct quality inspections to ensure adherence to quality specification. Implement Implement and manage, quality management of change (QMOC) process Instutute controls for raw materials, packaging engage with shop floor to ensure adherence to quality targets. Work with production team to sample and
environment has an opportunity for a qualified Quality Manager. The incumbent will be responsible for standards and customer specifications. Strong quality and food safety acumen Business processes and acumen Auditing/OHS Act Design, implement and Maintain Quality (ISO 9001) & Food Safety FSSC 22000 Systems the company's Quality Management System. Identify and coordinate the necessary Quality and Food safety training needs across all BSBU's (Achiever Plus, Quality, Food Safety, PRPS, GMP and GHP). Manage the internal
Job Title: Quality Assurance Manager Location: Cato Ridge Industry: Food Manufacturing RPO Recruitment's are seeking an experienced and detail-oriented Quality Assurance Manager to join their team at their food ideal candidate will have a strong background in quality assurance and food safety management, with a proven proven track record of implementing and maintaining quality standards in a food manufacturing environment. Responsibilities: Develop and implement quality assurance policies and procedures to ensure compliance