for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
by discussing client requirements either via call centre or over e-mail advising on suitable options in to payment processes. Maintain high levels of quality and productivity by managing workload and meeting reduce errors and losses and take pride in your quality of work. Offer world-class service. Develop a culture
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of Excellent verbal and written communication skills • Quality driven • Ability to pay attention to detail as
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of Excellent verbal and written communication skills • Quality driven • Ability to pay attention to detail as
management system) and provide guidance and advice to centre, relevant parties, and service providers involved municipal services expenses and recoveries during the centre budget preparations. • Ensures that utility (Energy/waters) systems at the managed centres are operational and reports faulty equipment to centre management and a service application as unsuccessful For any enquiries, please call 012 346 1950 R650 000 pa
management system) and provide guidance and advice to centre, relevant parties, and service providers involved municipal services expenses and recoveries during the centre budget preparations. • Ensures that utility (Energy/waters) systems at the managed centres are operational and reports faulty equipment to centre management and a service application as unsuccessful For any enquiries, please call 012 346 1950 R650 000 pa
Provides quality waybilling and controling of assets, reviewing, and analyzing reports, as well as identifying discrepancies. Duties and Responsibilities Manage phone calls and correspondence (telephonically, emails and letters)
Provides quality waybilling and controling of assets, reviewing, and analyzing reports, as well as identifying discrepancies. Duties and Responsibilities Manage phone calls and correspondence (telephonically, emails and letters)
of return stock/stock control.