Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
detail-oriented and analytical Quality Analyst to join our team. The Quality Analyst will be responsible that our products or services meet established quality standards through rigorous analysis, testing, and improvement in quality processes • Conduct thorough analysis of product or service quality through data review, and interpretation. • Develop and implement quality assurance procedures to ensure adherence to established cross-functional teams to establish and maintain quality metrics and benchmarks. • Provide feedback and
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;
5-years' experience as a Project Manager A registered Assessor or Moderator Successfully completed their ODETDP( assigned projects from start to end to ensure quality delivery within the agreed timelines Ensure learning
5-years' experience as a Project Manager A registered Assessor or Moderator Successfully completed their ODETDP( assigned projects from start to end to ensure quality delivery within the agreed timelines Ensure learning
and high-quality standards. Ensure strong supplier relationships that deliver high-quality cost-effective optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous on customer care productivity and service level quality. Constantly seek and introduce new approaches to
coordinating and managing IR/ER training via train-the-trainer method through other HR Practitioners in the business
coordinating and managing IR/ER training via train-the-trainer method through other HR Practitioners in the business