Lead and oversee a team of Platforms/End-User Workspace engineers who are responsible for delivering efficient, and scalable. Coordinate with other IT teams and vendors to deliver high-quality IT services enforce IT policies and procedures for the platforms team Plan and execute Platforms projects and initiatives performance, and capacity Collaborate with other IT teams and vendors to ensure alignment and integration two years of experience in leading or managing IT teams Extensive experience of implementing, managing and/or
driven and experienced Service Desk Team Leader to lead and inspire our team in providing exceptional technical and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing objectives for the team, delegate tasks effectively, and monitor progress. Motivate and develop team members through
Our client is looking for an Offline Team Lead to join their team. The primary purpose of the role is is to lead the Offline operational team in support of the production environments, implementations, and measures to enable system stability. At the same team lead a team of Offline analysts to perform exceptional maintenance as and where required
Work in a team and independently and drive all support processes and provide training and mentoring for support team members, including the deep dive analytical investigations
design. Collaborates with Project Office, Product Teams, and Professional Services to define, prioritise high-quality project delivery. Establishes clear team goals, monitors progress, and supports professional shared sense of purpose and deep commitment among the team. Aligns with our clients vision and strategy to development. Performs performance evaluations of team members. Relevant Qualifications / Experience: A a software development team. As a developer within a software development team. Experience in the following
we have established relationships with industry leaders and a vast majority of our business is repeat business expertise of a Development Team Lead who will be responsible for managing a small team of Developers to deliver track record of successfully leading Development teams and delivering projects on time and within budget Git, Jira, Asana and ClickUp. DUTIES: Lead a small team of Developers, providing guidance, mentorship, and Collaborate closely with the Project Management team to understand client requirements, establish project
we have established relationships with industry leaders and a vast majority of our business is repeat business into potential feature requests for our Development team. You must have Matric/Grade 12, IT related Certifications including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
Our client a leader in the telecommunication industry is currently looking for a Project Manager (Data (Data Centre) to be based in Cape Town on a Fixed Term Contract. Assume full responsibility for successfully years' Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC
we have established relationships with industry leaders and a vast majority of our business is repeat business who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers search of a Test and Build Engineer to augment their team. The ideal candidate should possess a tertiary qualification complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
we have established relationships with industry leaders and a vast majority of our business is repeat business business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like technologies. Collaborate with cross-functional teams to gather requirements, analyse business needs, external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and