including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
passionate and dedicated national marketing and call centre teams to change lives and make a difference. print, and social media marketing, as well as call centre performance analysis and optimisation. Develop
passionate and dedicated national marketing and call centre teams to change lives and make a difference. print, and social media marketing, as well as call centre performance analysis and optimisation. Develop
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
by discussing client requirements either via call centre or over e-mail advising on suitable options in
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem