Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams
based at one of their state-of-the-art contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape week)
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
we have been able to develop steady growing clientele we can serve and provide both up to date information
groundbreaking EHR platforms to a diverse international clientele, where equal emphasis is placed on staff development
manage the overall operations of the Distribution Centre. Responsible for the efficient and effective function ensure the sustainability of the Distribution Centres operations at the right cost to the right quality safety and quality protocols in the distribution centre. • To be part of the Food safety Team and custodian order to solve problems within the distribution centre. • Ensures a good corporate culture is maintained
manage the overall operations of the Distribution Centre. Responsible for the efficient and effective function ensure the sustainability of the Distribution Centres operations at the right cost to the right quality safety and quality protocols in the distribution centre. • To be part of the Food safety Team and custodian order to solve problems within the distribution centre. • Ensures a good corporate culture is maintained
property management of the precinct and retail centre and keeps abreast of new market opportunities and of the property with the support of the onsite centre management team. REQUIREMENTS: Degree in Business