We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
admin with adjustments on the system
and information between the studio and the data centre is accurate in order to prevent any financial losses note that this role is shift work which includes weekends (Its not your normal 8-5)
young dynamic individual. Willing to work over weekends. Qualification: Matric Experience: Min 3 years
young dynamic individual. Willing to work over weekends. Qualification: Matric Experience: Min 3 years
prioritizing correspondence, emails, and phone calls.
organisational policies and procedures for the Centre. Assist in establishing work schedules and assignments Maintain awareness of general condition of health Centre and work done by service providers. Resolve customer public areas or reception areas of the Medical Centre In the event of any security related event the procedure as amended from time to time. Ensure that Centre reports are done daily. Ensure that all maintenance