the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable
software experience Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre
OpenText Archive Centre Certification Job Related Requirements Minimum of 10 years' experience in OpenText OpenText Archive Centre. Added Advantages for the role. Knowledge of Documentum, SAP Connectors and Captiva will advantage. Main purpose of the role OpenText Archive Centre application is used by many applications. The role
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. effectiveness within the organization. 3 - 5 years experience Bachelor's degree in Business Administration Information Systems, or related field. Proven experience as a Business Analyst in an enterprise environment environment, preferably within the contact centre industry. Strong understanding of business processes and
a professional manner To provide support to call centre queries relating to the relevant software Ad Industrial engineering degree Prior relevant work experience not required but would be of benefit to the candidate
a professional manner To provide support to call centre queries relating to the relevant software Ad Industrial engineering degree Prior relevant work experience not required but would be of benefit to the candidate
best practises and frameworks to manage the data centre, capacity planning, backups, migrations, and audits System Administrator experience within a hybrid environment. Proven experience with server virtualisation virtualisation and data centre administration. Proven experience in migrating to private/public cloud. Strong standards, practices, and methodologies. Proven experience in disaster recovery, failover, and high availability