the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable
software experience Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes cross-server and cross-database queries and summaries. Experience: Minimum of 5 years using and programming in working with SQL Server over the past 3 years. Experience optimising SQL Server queries and stored procs primarily SQL Server and C# and the .Net platform. Experience with other SQL databases like mySQL and PostgreSQL
OpenText Archive Centre Certification Job Related Requirements Minimum of 10 years' experience in OpenText OpenText Archive Centre. Added Advantages for the role. Knowledge of Documentum, SAP Connectors and Captiva will advantage. Main purpose of the role OpenText Archive Centre application is used by many applications. The role
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. effectiveness within the organization. 3 - 5 years experience Bachelor's degree in Business Administration Information Systems, or related field. Proven experience as a Business Analyst in an enterprise environment environment, preferably within the contact centre industry. Strong understanding of business processes and
a professional manner To provide support to call centre queries relating to the relevant software Ad Industrial engineering degree Prior relevant work experience not required but would be of benefit to the candidate
a professional manner To provide support to call centre queries relating to the relevant software Ad Industrial engineering degree Prior relevant work experience not required but would be of benefit to the candidate