Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in
issues
Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
-
practices.
Xcede CALLING ALL CLOUD DATA ENGINEERS An exceptional company, within the media industry, is looking
equipment when necessary.
who is passionate about people and extends past call and query management to understanding and managing availability for clients (Facebook, Live chat, Emails, Calls) within agreed SLA
modern security practices. Being part of their on-call rotation, working on repaying technical debt and
Reference: ITE005856-DEP-1 Calling all fullstack software engineers: Are you looking for a new challenge
a VIP environment, ensuring careful and optimal call management and efficiencies. Provides 2nd line support