Identify and research potential clients Cold calling potential clients for new business Develop and maintain to sales pipeline Conduct ongoing market research Call centre experience required
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate of 2 years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements:
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.
-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.
-Must be based in Joh
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending the phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting:
with previous experience in a customer care or call centre role being advantageous.
- High levels
to Friday: 07:00 - 19:00, to look after 2yr old girl and 2yr old boy.
of the role is to allocate, monitor and manage calls received for support and ensure completion of the the service within the clients SLA. Updating the call logging system. Scheduling and following up with managing calls. Updating the daily, weekly and monthly dashboard. Compling a breakdown of calls to the the team or when requested. Escalating calls to management. 6 months to 1 year experience with an IT admin
talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, services to customers based on their needs. Following call center scripts when handling different topics. Maintaining offices). Above 25 years of age. Minimum of 2 years call center experience in customer services and sales
talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, services to customers based on their needs. Following call center scripts when handling different topics. Maintaining offices). Above 25 years of age. Minimum of 2 years call center experience in customer services and sales