Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Building campaigns using:
platforms for real-time rendering of virtual sports and number games. Are you passionate about cutting-edge technology effectively address customer issues while also being on call to handle escalated matters. Your responsibilities
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.
-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.
-Must be based in Joh
Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting: You'll
with previous experience in a customer care or call centre role being advantageous.
- High levels
stakeholders Make phone calls to zero visit AMs and ask them “why did you not make any calls during the month REQUIRED DELIVERABLES: Number of reports generated, number of sales rep calls attended, reports provided
you’ll do:
you’ll do:
software