adhered to (Internal)
risks associated with customer relations and operations. Expand the customer base through upselling and to formulate strategic approaches. Day to day operational delivery of our solutions to meet customer needs needs and objectives Ensure client's operational KPI's across all divisions are achieved within the agreed and monthly target analysis. 6 to 8 Week audit operations process to ensure compliance with agreed processes
risks associated with customer relations and operations. Expand the customer base through upselling and to formulate strategic approaches. Day to day operational delivery of our solutions to meet customer needs needs and objectives Ensure client's operational KPI's across all divisions are achieved within the agreed and monthly target analysis. 6 to 8 Week audit operations process to ensure compliance with agreed processes
perform the department's administrative and operational matters. (60% of your time to be spent on quoting on admin, general office related matters and operations). Key Result Areas: 1. To understand our clients' Competent in the use of available resources and operational requirements. Know what we sell and do. All invoicing Tourism sector, preferably for a DMC/Inbound Tour operator and B2B – although B2C experience with inbound considered. Minimum 2 years within a inbound tour operator environment Knowleadge of Southern African counties
1. Business and Operations Management
ting the handover of clients to the companys Operations team, who support the clients through their journey
experience a necessity for this role Reporting to the Operations Manager R10 000 - R15 000 commensurate with experience
experience a necessity for this role Reporting to the Operations Manager R10 000 - R15 000 commensurate with experience
reporting:
Management - Customer Relationship Management Data - Operational Compliance - Personal Capability Building - Behavioral