successful and large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant next reporting level if further intervention is required. Possess the ability to communicate calmly and mind that the customer must be treated fairly as required. Have a clear understanding of how to engage and contentious matters and or report on urgent claims that require attention or authorization Procurement Manager first line report in terms of urgent claims that require attention or authorization Operations Manager,
successful and large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant next reporting level if further intervention is required. Possess the ability to communicate calmly and mind that the customer must be treated fairly as required. Have a clear understanding of how to engage and contentious matters and or report on urgent claims that require attention or authorization Procurement Manager first line report in terms of urgent claims that require attention or authorization Operations Manager,
Monitoring • Report to Senior Management MINIMUM REQUIREMENTS: • Matric Certified • Grade C PSIRA Registered International Call Centre or Security Control Room experience ADVANTAGES: • Completed Tertiary Studies • Strong Skills • Payroll /Data Capture experience • Any other operational experience COMPETENCIES: • Attention to
Monitoring • Report to Senior Management MINIMUM REQUIREMENTS: • Matric Certified • Grade C PSIRA Registered International Call Centre or Security Control Room experience ADVANTAGES: • Completed Tertiary Studies • Strong Skills • Payroll /Data Capture experience • Any other operational experience COMPETENCIES: • Attention to
rotationally around the clock. Night shift is a requirement ; Non-Negotiable. We manage and promote brands solutions. Our strength lies in our diversity of experience, the quality of our people and our international strategically Ability to multi-task as candidates will be required to operate multiple software systems whilst liaising satisfaction to prevent account cancellation Experience, Qualifications and Skills: Degree/Diploma is applicants will be considered) Contact Center experience would be advantageous Advanced skills on MS Office
information, generating reports and distributing them as required, as well as maintaining the client data base, contracts and account information. Previous experience in a similar position within a technical service
information, generating reports and distributing them as required, as well as maintaining the client data base, contracts and account information. Previous experience in a similar position within a technical service
Role Overview As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for improving processes and enhancing the customer experience. Data Analysis: Utilize customer data to identify inform strategy, and improve service delivery. Requirements Animal Lover: Must love animals Proven Leadership: ability to lead and develop high-performing teams. Experience in fostering a coaching culture and driving operational
Role Overview As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for improving processes and enhancing the customer experience. Data Analysis: Utilize customer data to identify inform strategy, and improve service delivery. Requirements Animal Lover: Must love animals Proven Leadership: ability to lead and develop high-performing teams. Experience in fostering a coaching culture and driving operational
practical work experience to students who are in their final year of study and require exposure to the or have a prerequisite to have practical work experience in order to obtain a qualification. Successful service programme – create informed customer experience insights and interpretation. Evaluate customer