adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
healthy
and healthy Matric Valid driver's licence, and own car A and N qualification, coupled with an MCSE or equivalent
and healthy Matric Valid driver's licence, and own car A and N qualification, coupled with an MCSE or equivalent
ways to deliver excellent service. Maximize and promote system utilization for all users, providing relevant (Ensure system integrity, and minimization of down time) Experience with Policies, Procedures, Training role. Must be a self-starter and have excellent time keeping management skills. Presentable and excellent as long as we see each other in person from time to time. The candidate must be willing and able to go normal definition of their job role. The company promotes active learning and encourages staff to develop
experience to deliver just the right product that promotes user adoption and delights customers. Work in software in a Continuous Integration environment. Over time, provide guidance on adoption of advances in technology communication skills to promote collaboration and enhance teamwork. Desire to mentor others to promote the strength knowledge. Takes initiative, prioritizes his or her time and works independently with little need for supervision
toolsets, as well as scripting frameworks.
deliver excellent service.
addressing customer issues and complaints in a timely manner;
orchestration toolsets, as well as scripting frameworks. Promote adherence to engineering standards and best practices as Azure Bicep, ARM template and Powershell Promote timely feedback to drive continuous improvement, automation