industry is currently looking for an Operations Manager/Industrial Engineer , in Pretoria. Responsibilities: operations, capacity planning and reporting. Team management. Planning and reporting. Customer experience Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000 – R65 000 per month.
coordinate full funnel customer journeys strategies and manage the implementation thereof on the relevant platforms to achieve set KPI targets. Actively support management to build out CRM strategies guided by market Documenting Facts Producing Output Meeting Timescales Managing Tasks Taking Action Interpreting Data Important
fixes. Communicates effectively with the line manager on progress, priorities, and workload. Identifies