company's warranty policy, assessing claims, and reporting on claims. Training all staff nationally on company warranty department Responsible for the receipt of all claims returned by the drivers and/or customers Ensure turnaround time The turnaround time of warranty claims is crucial Responsible for ensuring that all charging (in the case of a valid claim) Authorization of warranty claims – any one claim write off of R10 000 or (per claim or client) is to be authorized by the branch manager. The appropriate warranty claim invoice
accuracy Process RTS claims for courier account based on procedure Compile claims pack with evidence and and submit to FM for claims invoice Send pack to Courier for processing after approval Invoicing for
accuracy Process RTS claims for courier account based on procedure Compile claims pack with evidence and and submit to FM for claims invoice Send pack to Courier for processing after approval Invoicing for
• Fill in all accident claims and insurance docs for vehicles and stock claims. Distribution Control •
• Fill in all accident claims and insurance docs for vehicles and stock claims. Distribution Control •
doing damage reports on vehicles, and completing claim forms. It is ESSENTIAL that you have at least 2
requirements on a day-to-day basis. Investigate claims and queries and formalise feedback to close off
compliance with insurance regulations and insurance claim procedures. Plan and implement vehicle budgets.
action where applicable. Ensure timely processing of claims and other admin tasks. Ensure positive working
action where applicable. Ensure timely processing of claims and other admin tasks. Ensure positive working