ted customer queries, disputes, and customer complaints
Assess whether targets have been achieved
closely with brokers to address client inquiries, complaints and concerns.
closely with brokers to address client inquiries, complaints and concerns. Liaison with the risk carriers address regulatory issues. Handle and oversee claim complaints. R 60 000 - R 70 000 - Monthly
closely with brokers to address client inquiries, complaints and concerns. Liaison with the risk carriers address regulatory issues. Handle and oversee claim complaints. R 60 000 - R 70 000 - Monthly
activities as per cycle brief Feedback on customer complaints, queries, and requests Communicate and upkeep
Protection) Forwarding of all received Product Quality Complaints, Adverse Events and Medical Enquiries to the
relevant stakeholders. Resolve client queries and complaints. Liaise with all internal departments and stakeholders
stakeholders.
customer journey to all players by dealing with complaints and payment escalations
Perform risk assessment