customers' requests Able to effectively handle complaints and conflict to reach the most positive resolution positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and
effectively. Customer Service: Handling customer complaints and queries professionally and efficiently. Reporting: ongoing coaching and feedback Resolve customer complaints and inquiries in a timely and efficient manner
guidelines for technical and escalated enquiries and complaints Liaison role between Communication Centre, Client
guidelines for technical and escalated enquiries and complaints Liaison role between Communication Centre, Client
to queries on the same day. Resolve customer complaints on the same day. Investigate and process Credit
to queries on the same day. Resolve customer complaints on the same day. Investigate and process Credit