Specification: Contact Center Agent Job Summary: We are seeking a dynamic Contact Center Agent who has outline of the requirements expected for a contact center agent role. Actual job specifications might
customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively functioning, procedures, systems and data of the contact center, which will include daily operations, capacity
deployment and support of Cisco Telephony and Contact Center. Required: CCNP Collaboration certification experience with Cisco Unified Contact Center Express and Cisco Webex Contact Center Experience with traditional
financial products telephonically within a contact center environment. Build strong customer relationships Matriculant 2. 1 year Telesales Experience (within a contact center) 3. Reliable Transport to Westwood, Westville
relationships to ensure risk is mitigated in accordance to Nedbank Group Standards. Strategic insights & Client GIA reporting. • Be commercially minded with a Nedbank client centric approach and understand the broader a strategic and competitive differentiator for Nedbank. • The ability of story-telling and writing reports roles and responsibilities .• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys
is ideal but experience with Absa Bank and /or Nedbank is also acceptable. Well skilled and knowledgeable
is ideal but experience with Absa Bank and /or Nedbank is also acceptable. Well skilled and knowledgeable
three (3) years' IT Enterprise experience in Contact Centers is preferred. Consultative selling experience
medical receptionist to work from home in their Contact Center. The shift we need to staff with South African
medical receptionist to work from home in their Contact Center. The shift we need to staff with South African