Contact Centre Manager Jobs in Durban
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Shopping Centre Security Manager - Durban
Fidelity Services Group
Westville
Site Manager – FSS – Durban The position of a Site Security Manager is vacant in Durban reporting to to the Operational & Branch Manager. The overall purpose of the position is to ensure that all site years’ experience in a management position at a shopping complex Staff Management experience essential physically fit and in good health. CCTV Camera Management and Equipment monitoring and Control. Must reside feedback and liaison with Fidelity Security Services Management and Client Compiling, distribution and communication
share this job on whatsappCall Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k As a Contact Department Agent, you will be the first point of contact for our customers, providing support client service representative. Strong phone contact handling skills and active listening. Familiarity skills. Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented approach. Patience and ability to manage stress. Strong problem-solving skills. Effective
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k As a Contact Department Agent, you will be the first point of contact for our customers, providing support client service representative. Strong phone contact handling skills and active listening. Familiarity skills. Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented approach. Patience and ability to manage stress. Strong problem-solving skills. Effective
Hr Manager
Durban
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Group Manager Durban
Saflin Consulting LtdeThekwini
R600k per year As the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer scale. Additionally, you will be responsible for managing the customer care team and connecting them closely behaviours. Team Management and Development: Lead and manage a team of Customer Care Managers across multiple capabilities. Issue Resolution and Escalation Management: Serve as the ultimate escalation point for complex record of success in a senior customer service management role, preferably within the automotive or rental
Group Customer Care Manager Durban Salary R600k Per Year R600k Per Year
Saflin Consulting LtdeThekwini
R600k per year As the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer scale. Additionally, you will be responsible for managing the customer care team and connecting them closely behaviours. Team Management and Development: Lead and manage a team of Customer Care Managers across multiple capabilities. Issue Resolution and Escalation Management: Serve as the ultimate escalation point for complex record of success in a senior customer service management role, preferably within the automotive or rental
Customer Relations Officer
Iie Varsity College , Iie Vega And Iie MsaWestville
between years of study. Works with the Admission Centre to understand different curriculum scenarios (e policies and an outline of the academic year etc. Manages the dissemination of student related policies (new Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Captures details of all student contact made by the Customer Relations Centre on the academic system. Provides Supports other member of other Customer Relations Centre team to ensure and drive the efficient resolution
Policy Review Adviser
HuntswoodDurban
Job Overview: The Policy Review Adviser will manage referrals received into the Policy Analysis Team the inception of the policy To investigate and manage any potential voidance cases referring to Policy Policy Analysis Level 2 or Senior for sign off Contacting policyholders by phone and email, adhering to TCF efficiently adhering to FCIM Complaints policy Manage the delegated mailboxes ensuring all correspondence Service Skills Previous experience within the contact centre/insurance industry beneficial Experience Required:
Policy Adviser Durban
HuntswoodDurban
Job Overview: The Policy Review Adviser will manage referrals received into the Policy Analysis Team the inception of the policy To investigate and manage any potential voidance cases referring to Policy Policy Analysis Level 2 or Senior for sign off Contacting policyholders by phone and email, adhering to TCF efficiently adhering to FCIM Complaints policy Manage the delegated mailboxes ensuring all correspondence Service Skills Previous experience within the contact centre/insurance industry beneficial Experience Required:
Policy Review Adviser
HuntswoodDurban
Job Overview: The Policy Review Adviser will manage referrals received into the Policy Analysis Team the inception of the policy To investigate and manage any potential voidance cases referring to Policy Policy Analysis Level 2 or Senior for sign off Contacting policyholders by phone and email, adhering to TCF efficiently adhering to FCIM Complaints policy Manage the delegated mailboxes ensuring all correspondence Service Skills Previous experience within the contact centre/insurance industry beneficial Experience Required:
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