in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint Ensuring correct escalation process internally and externally. Achieve voice, email and quality Service Level
in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint Ensuring correct escalation process internally and externally. Achieve voice, email and quality Service Level
interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS accurately received and all receiving processes are correctly followed. Accurate and timeous completion of m takes place for any variances found . If any corrections are agreed upon , ensure these are completed
interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS accurately received and all receiving processes are correctly followed. Accurate and timeous completion of m takes place for any variances found . If any corrections are agreed upon , ensure these are completed
policies and procedures. To provide external customer services to Branches and Customers. Customer on Boarding information on COB matches source documents Ensures that correct and clear documents are scanned on COB prior to
policies and procedures. To provide external customer services to Branches and Customers. Customer on Boarding information on COB matches source documents Ensures that correct and clear documents are scanned on COB prior to
turnaround times Ensure all membership documents are correctly uploaded on the system Process membership amendments from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive
turnaround times Ensure all membership documents are correctly uploaded on the system Process membership amendments from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain