CLIENT LIASON in road transport / logistics / courier industries Must have held a similar / previous in managing all aspects of shipping routes and delivery, specifically in respect of customer service & fast-paced environment & able to multi-task Own reliable vehicle or arranged transport Submit your for managing all aspects of shipping routes and delivery, specifically in respect of Customer satisfaction complaints and notifying them of any delays in the delivery schedule is essential to this position. The Customer
CLIENT LIASON in road transport / logistics / courier industries Must have held a similar / previous in managing all aspects of shipping routes and delivery, specifically in respect of customer service & fast-paced environment & able to multi-task Own reliable vehicle or arranged transport Submit your for managing all aspects of shipping routes and delivery, specifically in respect of Customer satisfaction complaints and notifying them of any delays in the delivery schedule is essential to this position. The Customer
clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do sharing of best practice across teams to enable the delivery of high performance and the enhancement of the satisfaction, experience and insight. Manage own development to increase own competencies. Deliver exceptional customer
colleagues' orders within an hour of receipt. Agree on delivery dates with the Customer. Arrange for Customers on-site. Book deliveries with logistics Check all orders on Back Order Follow up on delivery dates for orders orders with no material and amend delivery dates if necessary. Send back-order reports to the Rep every
colleagues' orders within an hour of receipt. Agree on delivery dates with the Customer. Arrange for Customers on-site. Book deliveries with logistics Check all orders on Back Order Follow up on delivery dates for orders orders with no material and amend delivery dates if necessary. Send back-order reports to the Rep every
to optimize customer experience, parts service delivery, build relationships, drive sales, campaigns and To optimize customer experience, parts service delivery, build relationships, drive sales, campaigns and Architecture. Excellent relationship and service delivery skills. Excellent analytical and problem solving
to optimize customer experience, parts service delivery, build relationships, drive sales, campaigns and To optimize customer experience, parts service delivery, build relationships, drive sales, campaigns and Architecture. Excellent relationship and service delivery skills. Excellent analytical and problem solving
customer service. Ensure timely and efficient delivery of services to customers. Monitor service requests with other departments to ensure smooth service delivery. Identify opportunities for process improvement
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with the and provide insights on the entire client journey Own means of reliable transportation Ability to work
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with the and provide insights on the entire client journey Own means of reliable transportation Ability to work