Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as ensure customer success.
Overview and Skills needed:
coupled with 2-5 years experience in managing customer success and key account management within a software developing future growth plans and services to customers.
Due
ensuring SLA deliverables are met and exceeded for customers.
Due
efforts will directly contribute to protecting customers and positioning the organization as a key player deliverables directly support departmental strategy. Clearly document your work, ensuring everyone understands minimize errors before analysis. Bridge the Gap: Clearly communicate technical concepts to non-technical publications that translate data analysis into clear and actionable insights, following established best
efforts will directly contribute to protecting customers and positioning the organization as a key player deliverables directly support departmental strategy. Clearly document your work, ensuring everyone understands minimize errors before analysis. Bridge the Gap: Clearly communicate technical concepts to non-technical publications that translate data analysis into clear and actionable insights, following established best
master data is updated
visualization tools.
This role requires you to attend to day-to-day customer queries and to manage and update the product feature developments, ensuring readiness to support customers.
REQUIREMENTS:
for process improvement and innovation.
HANA
Take consultative approach to challenge customers requested solution design, should a better alternative
team.
Willingness to engage with foreign customers and be sensitive to possible language barriers
/>Solution and results orientated with strong customer focus.
Understand situational awareness and