Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets mail routing, and account management Logging customer queries and updating tickets with SLA time Remote
products/services Develop and maintain positive business and customer relationships Highly motivated and target driven