pharmaceutical products, tracking orders, and ensuring customer satisfaction.
Key Responsibilit >
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
Provided Digital Marketing Solutions: Crafting custom strategies that enhance online presence and engagement compelling content that improves brand recognition and customer interaction. Social Media Management: Managing parties, increasing conversions and retaining customer interest. SEO (Search Engine Optimization): Improving
purchase order number is captured for all corporate customers before releasing invoice Ensure all POD's logged least 3 years experience in a general accounting/ customer service administration position Intermediate knowledge
operational processes of prospective and actual customers in the Healthcare space and the development of on the workflows and operational processes of customers. The BPA will then determine and document the The BPA also works with the deployment team and customer support team to support deployment activities processes, workflows, and procedures across different customers, their departments and functional areas. Identifying
enhance and promote technology infrastructures and customer user requirements and specifications. Investigate ad-hoc incidence fault reports and resolutions to customers as required. Accurate monthly reporting on deliverables Procurement of correct digital solution in line with customer requirements & Company Procurement policy standards (e.g. DVB, SMPTE, IEEE, EBU), ISO's and customer requirements. Compliance of maintenance with manufacturer verification exercise (manual or scan). MANAGED CUSTOMER SERVICE Customers served in technical proficient, friendly
enhance and promote technology infrastructures and customer user requirements and specifications. Investigate ad-hoc incidence fault reports and resolutions to customers as required. Accurate monthly reporting on deliverables Procurement of correct digital solution in line with customer requirements & Company Procurement policy standards (e.g. DVB, SMPTE, IEEE, EBU), ISO's and customer requirements. Compliance of maintenance with manufacturer verification exercise (manual or scan). MANAGED CUSTOMER SERVICE Customers served in technical proficient, friendly
other products that the company sells. Assist customers in product selection in an enthusiastic and professional the company in a professional manner. Encourage customers to become agents for Eden Perfumes, this includes
other products that the company sells. Assist customers in product selection in an enthusiastic and professional the company in a professional manner. Encourage customers to become agents for Eden Perfumes, this includes