who is driven and enthusiastic about building customer rapport. The role will be responsible for Key for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge
who is driven and enthusiastic about building customer rapport. The role will be responsible for Key for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge
Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western
S/Subs Company needs the skills of an experience CRM agent for the shipping / export division
Matric
3 years exp in the same type of position
Good overall knowledge of shipping / export forwarders
POD"s
Export Documentation
Shipment bookings
Liaise with
experienced Customer Relations Manager/Team Leader with a strong understanding of sales, customer retention the customer relationship management process, driving growth and ensuring high levels of customer satisfaction Manager/Team Leader will lead and support a team of Customer Relationship Managers to achieve company goals Develop and implement Customer Relations Manager strategies to optimise customer retention and satisfaction - Provide training, coaching, and support to Customer Relationship Managers. - Conduct regular performance
Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist!
Qualifications & Experience:
expanding team. As a key player in sustaining customer relationships and driving business growth, this continued success. Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth: alongside Customer Care for a seamless client experience. Key Performance Indicators: Customer Satisfaction: score of 90% or higher. Retention Rate: Maintain a customer retention rate of 95% or more. Account Growth: Manager: 1 year (Required) Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth:
systems knowledge and a customer service-related position with knowledge of customer service techniques.
processes, and procedures that facilitate high care and quality treatment for all patients What you establishing and maintaining relationships with customers and the sale of products. What you will need:
processes, and procedures that facilitate high care and quality treatment for all patients What you establishing and maintaining relationships with customers and the sale of products. What you will need: