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expanding team. As a key player in sustaining customer relationships and driving business growth, this continued success. Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth: alongside Customer Care for a seamless client experience. Key Performance Indicators: Customer Satisfaction: score of 90% or higher. Retention Rate: Maintain a customer retention rate of 95% or more. Account Growth:
y of the debtors function.
• Ensure that customer statements are prepared accurately and sent out
based on customers issues identified.
• Allocate cash receipts to the respective customer
• Ensure
Ensure that customer payments/remittance are processed accurately and timely.
• Prepare and maintain
with the customer to request payment/terms
• Place a credit hold on “overdue customer accounts”
/>• Ensure that all requirements of corporate customers are followed to ensure prompt
payment.
ownership/responsibility of the debtors function. • Ensure that customer statements are prepared accurately and sent out required based on customers issues identified. • Allocate cash receipts to the respective customer • Ensure that that customer payments/remittance are processed accurately and timely. • Prepare and maintain AR aging communicated with the customer to request payment/terms • Place a credit hold on “overdue customer accounts” until • Ensure that all requirements of corporate customers are followed to ensure prompt payment. • Adhoc
capable of doing the following:
who is capable of doing the following: Generate customer invoices for online website orders Pick stock stock from office storeroom in line with customer orders Pack stock into required packaging and courier requirements courier service to collect packages for online customers Perform weekly stock count of office storeroom
delivery to ensure that there are no errors. Carefully planning travel routes to ensure that packages
delivery to ensure that there are no errors. Carefully planning travel routes to ensure that packages
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers.
The Role:
In this companies, as well as supporting our valued external customer base.
Experience:
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering mail routing, and account management Logging customer queries and updating tickets with SLA time Remote