required. Customer Liaison: Proactively manages tenant collections & ensures excellent customer service Handling of tenant queries/complaints ensuring customer service SLA's are always adhered to. Effective
& Competencies: Positive attitude towards customer service, appropriate knowledge and understanding
& Competencies: Positive attitude towards customer service, appropriate knowledge and understanding
stability in profitability by maintaining a high customer satisfaction and retention rate.
Minimum
communications skills. High energy individual who is customer centric and relationship orientated. Methodical Adhere to the culture and principles of Treating Customer Fairly. Operations Collation of all clients related
skills.
communications skills. High energy individual who is customer centric and relationship orientated. Methodical Adhere to the culture and principles of Treating Customer Fairly. Operations Collation of all clients related
Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to. Create a network
Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to. Create a network