including but not limited to repairs, maintenance, and customer service.
including but not limited to repairs, maintenance, and customer service. Documentation and Reporting: Maintain activities, including work orders, service reports, and customer feedback. Prepare periodic reports summarizing activities and performance metrics. Customer Interaction: Interact with customers to understand their service service requirements, provide assistance, and ensure customer satisfaction. Handle inquiries, schedule appointments for improving service processes, efficiency, and customer satisfaction. Work collaboratively with team members
advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with
Repairs on all medical equipment. Maintaining strong customer relations is essential. High efficiency is required technical assessments, improve on customer satisfaction, maximize customer retention and increase profitability queries at site of customers. Plan weekly visits and schedules to Hospitals Maintain customer relationships Excellent communication skills Attention to detail. Customer Service Orientated. Organized. Available after
management targets are met in accordance with customer scope. ➢ Ensure operations adhere to SHEQ and Promoting customer relations: ➢ Maintain good relationships with external and internal customers and handle handle any customer complaints . ➢ Promote interdepartmental cooperation and synergies. ➢ Participate in in daily morning meetings at Plant level with customer management. ➢ Review fitment quality as per standard Develop, implement, and monitor guidelines for customer satisfaction. ➢ To support Contracts Manager to
management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
premises or at customer sites in a timely and cost-effective manner so that customer and company requirements communicate what repairs are needed by advising customer and/or supervisor.
installations
3 years production management experience in a customer service related industry is preferableJOB
company related software system
3 years production management experience in a customer service related industry is preferable JOB COMPETENCIES and company related software system Excellent customer and interpersonal skills Ability to identify,