client in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint
of the team.
- Matric
- Experience in customer service, sales support, sales admin or related
-
client in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint
respond to the customers’ needs with helpful solutions, delivering a high-quality service
Overseeing and managing team members effectively. Customer Service: Handling customer complaints and queries Develop and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives representatives Monitor customer service representatives' adherence to company policies and procedures Ensure Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer
similar / previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus routes and delivery, specifically in respect of customer service & excellence & complete customer satisfaction satisfaction Excellent customer service & satisfaction deliverable telephonically & electronically respect of Customer satisfaction and excellent customer service . Customer satisfaction is a priority as this this is how business remains successful. The Customer Service Officer must respond immediately to customer
similar / previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus routes and delivery, specifically in respect of customer service & excellence & complete customer satisfaction satisfaction Excellent customer service & satisfaction deliverable telephonically & electronically respect of Customer satisfaction and excellent customer service . Customer satisfaction is a priority as this this is how business remains successful. The Customer Service Officer must respond immediately to customer
Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as
Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as