Title: Customer Service Representative
Our client, based Hermanus, is looking to hire an Customer Service Representative to join their company
Job overview:
The Customer Services Representative (CSR) is a key member of the between business and customers (after customer accepts quote for service/s), taking responsibility to ensure The incumbent will liaise with customers, internal staff, external service providers and partners.
Key
Description Title: Customer Service Representative Our client, based in Hermanus, is looking to hire hire an Customer Service Representative to join their company, in the financial industry , as soon as possible possible. Job overview: The Customer Services Representative (CSR) is a key member of the Sales & Operations between business and customers (after customer accepts quote for service/s), taking responsibility to ensure The incumbent will liaise with customers, internal staff, external service providers and partners. Key responsibilities
procedure and processes to ensure efficient customer service delivery and dealer satisfaction. Sales claims Management System management Financial control Customer Services MATRIC NQF level 5 certificate in MS Office
regulatory requirements, and delivering outstanding customer service. Responsibilities: Handle an average of 50-80 tailored to their needs. Provide excellent customer service throughout the sales process, addressing inquiries Excellent communication and selling skills. Customer service driven with a focus on building positive relationships
to ensure the required customer focus standards are delivered Client service delivery and quality Follow resolution of queries and provide required customer service Provide specific, factual and correct progress resolution of queries and provide required customer service -Provide specific, factual and correct progress 1 - 2 years relevant Healthcare Industry, customer service experience Matric, relevant qualification
to ensure the required customer focus standards are delivered Client service delivery and quality Follow resolution of queries and provide required customer service Provide specific, factual and correct progress resolution of queries and provide required customer service -Provide specific, factual and correct progress 1 - 2 years relevant Healthcare Industry, customer service experience Matric, relevant qualification
payments. - Provide excellent customer service to stakeholders. Customer Service Duties: - Handle vendor correspondence
payments. - Provide excellent customer service to stakeholders. Customer Service Duties: - Handle vendor correspondence
customers. The role assists and advises customers on the service or bundle of services required to meet also works closely and collaboratively with Customer Services team members to ensure customer expectations understanding of customer’s situation and objectives, explaining the company service offering and tactfully etc.
communication and problem-solving skills.