Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
Our client requires the services of a Junior Services Coordinator in pressurised environment to join and execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call clear and professional articulation when answering customer calls. Must be able to work in a team Must be
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
Our client requires the services of a Junior Services Coordinator in pressurised environment to join and execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call clear and professional articulation when answering customer calls. Must be able to work in a team Must be
revenue generation while maintaining a high level of customer satisfaction. KEY PERFORMANCE AREAS Support Ignite daily workforce management to meet and exceed service level expectations and daily revenue targets in activity management including liaising with customer service and other department heads. 3-5 years Experience leadership team and those business teams impacting customer demand to create daily, weekly, monthly, and quarterly which support the delivery of extraordinary customer service and delivering on the desired targets. Deliver