We are a reputable Financial Services Company based in Westville; Durban, and we are seeking to hire hire highly experienced Call Centre SALES agents. We invest our time and energy into growing and developing Matric certificate/ NQF Level 4 A MINIMUM of 6 months call center SALES experience A positive attitude (PLEASE
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering Prospecting and Cold Calling: Identify and target potential hardware retailers to expand our customer base through through proactive prospecting and cold calling efforts. Account Management: Build and maintain strong relationships relationships with existing customers, ensuring their needs are met and continually looking for opportunities to increase the average purchase value at each customer location. Merchandising and Displays: Collaborate
expansion of our Sales Department. We have several call centre sales postions available and require candidates Increase customer base by selling/marketing financial products telephonically within a contact centre environment strong customer relationships to ensure repeat business. Provide efficient, outstanding customer service
manner. Responsibility Area • Outbound calls - Sales of services and products • Administration - Processing Processing of sales agreement • Internal/External customer communication • Overflow Support Performance Indicators Indicators • Initiate sales and inform customers of current specials, product information and other related current products and services. Ensure that monthly targets are met. • Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information. • Liaising with the various
manner. Responsibility Area • Outbound calls - Sales of services and products • Administration - Processing Processing of sales agreement • Internal/External customer communication • Overflow Support Performance Indicators Indicators • Initiate sales and inform customers of current specials, product information and other related current products and services. Ensure that monthly targets are met. • Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information. • Liaising with the various
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant orders and following up on deliveries, after sales service. Implement and monitoring of marketing activities license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant orders and following up on deliveries, after sales service. Implement and monitoring of marketing activities license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate exceptional customer care services. • Analyze customer requirement for product and services and provide
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate exceptional customer care services. • Analyze customer requirement for product and services and provide
relationships with customers of the company Ensure customer satisfactory levels are achieved Calling on existing existing clients in their allocated area Identify and call on new clients in their allocated area Follow up outstanding orders Provide forecasts on sales by customer by product Establish new accounts by organizing potential customers Update call cycle regularly so as to ensure all customers in area are called on monthly monthly Stock management (sales and returns) Customer training Product knowledge All administration is to