Purpose
To ensure maximum stakeholder and customer satisfaction is achieved by managing orders, lead
/>Enhanced customer service
Master Data and inputs into Load plan aligned to Customers DSP (Distribution
(Distribution Service
Package)
Continuous communication with SD Planning to ensure calibration
master data to meet
customers changing needs
Feedback on all customer comments, queries and suggestions
improve service levels
Accountable for new customer take-on process in-trade including customer induction
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. · To ensure sufficient legistation. · To timeously and efficiently resolve all customer queries in line with the Company's policies. · at the point of sale. · To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. · To support the Group's vision to be the customer's first choice health
Planning, Distribution, IT and partners to ensure all service expectations are met. Key Responsibilities E-commerce delivers the best shopping experience for our customers. Develop and continuously optimise the e-commerce Retail Supply chain and Marketing Lead Manage Customer Service Manage the online fulfilment team on a day- proficiency Comprehensive understanding of Customer Service Perks & Benefits You get to work for a subsidy Company performance incentive scheme Long-service incentives Holistic Employee Wellness programme
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. · To ensure sufficient legistation. · To timeously and efficiently resolve all customer queries in line with the Company's policies. · at the point of sale. · To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. · To support the Group's vision to be the customer's first choice health
thinking Analytical Processes Commercial Acumen Customer Service Delivery Planning & Organising Policy
departments. Must be well spoken as this will be customer facing.
consciousness Ability to think strategically Good customer service skills A creative side (for creating displays)
leading and well known company based in Ottowa South, Durban requires a competent and experienced Procurement responsible to manage the acquisition of goods and services necessary for the business to operate efficiently factors that influence the cost of the products or services managed
Review open purchase orders, follow-up be Credit Clear
Must reside in the Greater Durban area
SA Citizens only
BEHAVIOURS URS & ATTRIBUTES:
Strong customer focus and understanding
High level communication
Sourcing of goods and services as per specification provided by our overseas based customers. Supplier development negotiating structured terms and conditions. Review service level agreements. Must be able to work accurately functions and sourcing of goods as provided by our customers. Requesting for quotations, evaluating offers
Reference: Dur000171-Consu-1 Our large, Durban based, retail client requires an experienced Retail Planner