support, resolve customer queries timeously and render efficient after sales service Key Tasks: Query Query resolution Customer support Customer PODs Render after-sales service Provide administrative support
THE CUSTOMER LIAISON SUPERVISOR JOB PURPOSE: To provide an efficient sales coordination service to Production JOB FUNCTION: Quotations are drafted and sent to customer in time Quotes and Orders are processed accurately project status All queries/complaints are handled to customer satisfaction Orders, contracts and confirmations confirmed and customer is communicated with accordingly External and internal customer orders and queries
can apply. 5 years of experience as an IT Data Governance Lead with application experience (SAP, BI, Microsoft The Data Governance Lead is responsible for ensuring the effective working of the data governance structures IT stakeholders in order to gather their data governance requirements, to understand their data, their business context. Workout the enterprise data governance strategy and roadmap, aligned with the Chief Develop and implement data governance framework, policies, data governance standards, data protection
to ensuring customer satisfaction across various sectors including businesses, governments, educational aptitude, excellent communication skills, and a customer-focused approach. As a Technical Support Specialist support to their customer onsite, resolving technical issues, and ensuring a positive customer experience. Responsibilities: Provide technical support to customers via phone, email, chat, or in-person; Diagnose further investigation and resolution; Document all customer interactions, including details of inquiries,
cases and provide periodic progress reports to governance structures •Establish and implement business continuity management •Submit reports to various governance structures on status of BCM for the Fund Assist bespoke packages if required. •Report writing •Governance, Risk and Controls •Understanding of Industry
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
and manage client visit schedule. Liaise with customers on pricing issues. Assist the Sales and Marketing with obtaining accurate forecasting from the customers. Actively seek new growth opportunities. Liaise ensure service levels are continually improved. Send price notifications to the relevant customer representatives Attend to customer's sales needs with regards to: Understand customer's needs. Inform customers of company company product range. Liaise and assist customers with technical advice. Manage client relationships. Seek
and stakeholder engagements, manages outsourced service provider relationships and is responsible for all with stakeholders, including private sector and government To conceptualise and activate leveraging of private employee well-being. Service provider management To develop and manage service provider contracts for manage and hold accountable all outsourced work to service providers Formal Qualification/Degree Formal Degree
Representative to grow sales and manage existing customers in Johannesburg for a well-known manufacturer analysis on existing customers as part of the sales process. Liaise with existing customers Meet and exceed business and customer relationships. Servicing and further development of existing customer base. Adherence determined by management Maintain and develop new customers through planned individual account support Process